Returns & Exchanges

At Concrete, we stand by the quality of our garments and offer a seamless 30-day return policy for all unworn items in their original packaging. We aim to ensure your wardrobe fits your lifestyle perfectly, providing full refunds or exchanges to guarantee your satisfaction.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in the original shipping box, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt until your refund has been processed by our warehouse team.